Investing in Volunteers is the UK quality standard for all organisations which involve volunteers in their work. The Standard enables organisations to comprehensively review their volunteer management, and also publicly demonstrates their commitment to volunteering. Some other quality frameworks include volunteer management, but none of them covers the management of volunteers in such comprehensive detail. Investing in Volunteers is the best tool to help organisations involving volunteers achieve this good practice, as well as receive recognition for it.
The Standard is managed in Scotland by Volunteer Development Scotland.
The standards are broken down into ten indicators covering four main areas of volunteer management;
- Planning for Volunteer Involvement
- Recruiting Volunteers
- Selecting and Matching Volunteers
- Supporting and Retaining Volunteers.