Case Studies

This section showcases examples of volunteering in the NHS. It aims to be a practical resource that people can visit to see how others have developed volunteering in the NHS and a way of sharing learning.

If you have examples of volunteering within the NHS Volunteer Development Scotland and the Scottish Government would love to hear about them. Please complete the template below and e-mail to health@vds.org.uk

Case Study Template

Liz Nicol discusses how the Refreshed Strategy has had a positive impact on her role as a Voluntary Services Manager within NHS Fife.

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Leanne McKluckie explains how working as a volunteer has helped her develop practical experience and the necessaruy skills to progress into employment within NHS Fife.

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Nada Kadhim, Involving People Manager from National Waiting Times Centre NHS Board discusses the value volunteering can make in supporting the needs of patients who are hard of hearing.

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The Volunteering Hub is a partnership between the Royal Edinburgh Hospital and the Volunteer Centre Edinburgh who cater for people with mental health issues. This case study highlights the volunteer opportunities that have been developed and the positive impacts on mental health that have resulted through the partnership.

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Jackie McQueen, PFPI Co-ordinator from the State Hospital talks about the hospitals experience of achieving Investing in Volunteers status and how the journey has helped develop a greater relationship between staff and volunteers.

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Regents Park Medical Centre, East Dunbartonshire Volunteer Centre and the Community Health Partnership discuss the value that can be gained by patients who become more actively involved in volunteering.

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Diane Loughlin, PFPI and Health Promotion Lead from NHS Lothian shares her experience working with volunteers and Patient Forum representatives who were trained in hand hygiene as part of a national campaign to reduce hospital infection.

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Bryan Bannerman, Voluntary Services Manager from NHS Greater Glasgow and Clyde shares his experience having developed a project that trained volunteers to assist health service users with literacy and numeracy needs.

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Volunteering in Scotland's NHS can bring considerable benefits to patients, their families and carers, NHS staff, NHS Boards and to the volunteers themselves. In the short DVD clips below volunteers, patients/users, and NHS staff share their experiences and views about volunteering in Scotland's NHS. The DVD profiles volunteering in a primary and in an acute setting - the Community Mothers Project in Stirling which supports breastfeeding and the Dialysis Unit at the Royal Infirmary of Edinburgh. 
 
Community Mothers Project in Stirling

Dialysis Unit at the Royal Infirmary of Edinburgh