Case Studies

Case Studies of Volunteering in NHS Scotland

This section showcases examples of volunteering in the NHS. It aims to be a practical resource that people can visit to see how others have developed volunteering in the NHS and a way of sharing learning.

If you have any interesting examples of volunteering and would like to share this information, please complete the template below and e-mail to health@vds.org.uk.

A copy of the template form can be accessed by clicking here.

Level 8 Volunteer Management Learning

Carol Clayton discusses how having received SCQF level 8 volunteer management learning has helped her improve the way in which she provides volunteer management support in NHS Forth Valley.

Click here to view this case study.

Disability Reference Group Volunteering

Innocent Jakisa discusses how his role as Chair of the Disability Reference Group, combined with his physical disability, has helped improve the way in which the National Waiting Times Centre Board assists users with a disability within the hospital environment.

Click here to view this case study.

The Refreshed Strategy

Liz Nicol discusses how the Refreshed Strategy has had a positive impact on her role as a Voluntary Services Manager within NHS Fife.

Click here to view this case study.

The Benefits of Volunteering

Leanne McKluckie explains how working as a volunteer has helped her develop practical experience and the necessary skills to progress into employment within NHS Fife.

Click here to view this case study.

Volunteer Support for Sensory Impaired Patients

Nada Kadhim, Involving People Manager from National Waiting Times Centre NHS Board discusses the value volunteering can make in supporting the needs of patients who are hard of hearing.

Click here to view this case study.

The Volunteering Hub

The Volunteering Hub is a partnership between the Royal Edinburgh Hospital and the Volunteer Centre Edinburgh who cater for people with mental health issues. This case study highlights the volunteer opportunities that have been developed and the positive impacts on mental health that have resulted through the partnership.

Click here to view this case study.

Alternatively click here to download a copy of this case study.

The State Hospital

Jackie McQueen, PFPI Co-ordinator from the State Hospital talks about the hospitals experience of achieving Investing in Volunteers status and how the journey has helped develop a greater relationship between staff and volunteers.

Click here to view this case study.

Regents Park Medical Centre

Regents Park Medical Centre, East Dunbartonshire Volunteer Centre and the Community Health Partnership discuss the value that can be gained by patients who become more actively involved in volunteering.

Click here to view this case study [Hosted by youtube]

Click here to view in new window.

Hand Hygiene Volunteers

Diane Loughlin, PFPI and Health Promotion Lead from NHS Lothian shares her experience working with volunteers and Patient Forum representatives who were trained in hand hygiene as part of a national campaign to reduce hospital infection.

Click here to view this case study.

Literacy Volunteers in an Acute hospital setting

Bryan Bannerman, Voluntary Services Manager from NHS Greater Glasgow and Clyde shares his experience having developed a project that trained volunteers to assist health service users with literacy and numeracy needs.

Click here to view this case study.

Volunteering in NHS Scotland DVD

Volunteering in Scotland's NHS can bring considerable benefits to patients, their families and carers, NHS staff, NHS Boards and to the volunteers themselves. In the short DVD clips below volunteers, patients/users, and NHS staff share their experiences and views about volunteering in Scotland's NHS. The DVD profiles volunteering in a primary and in an acute setting - the Community Mothers Project in Stirling which supports breastfeeding and the Dialysis Unit at the Royal Infirmary of Edinburgh.

Community Mothers Project in Stirling

Dialysis Unit at the Royal Infirmary of Edinburgh

Main Navigation

Secondary Navigation

Case Studies

Auxiliary Navigation