There is a growing realisation in Scotland of the need for a reform of public services particularly in the context of rising demand at a time of decreasing resources. Following debates on the recent Scottish Budget the Scottish Government has established the Commission for the Future Delivery of Public Services. The Commission has issued a call for submissions of evidence. Volunteer Development Scotland has responded to this with a strong call for the greater involvement of citizens in the design and delivery of public services: a key part of this is the cultural change (the hearts and minds) necessary to make public agencies more open to volunteers.
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