The Collective Gallery in Edinburgh recently achieved the Investing in Volunteers (IiV) quality award (April 2010).  Kate Smith, General Manager, talks below about achieving the award, the process and the support received from their senior management.

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Chest Heart & Stroke Scotland (CHSS) improves the quality of life for people living in Scotland affected by chest, heart and stroke illness. They do this through funding medical research into prevention, diagnosis, treatment and social impact as well as supporting patients and carers through their Volunteer Stroke Service and other vital support services


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This documents looks at how Microsoft promotes Volunteering in the workplace.

Potential volunteers who fall into the category of ‘migrants’ - essentially non-EU/EEA nationals - can apply to come to the UK to do voluntary work under Tier 5 ‘ temporary worker’ of the new UK points based immigration system (PBS). ...

Currently the Department for Work and Pensions (DWP) is supportive of benefit claimants volunteering.  ...

You should provide volunteers with regular opportunities to meet with you.  This should be an informal two-way process with any achievements and/or concerns discussed... ...

In some settings, informal systems of selecting volunteers may be adequate and appropriate.  For many organisations, however, it is advisable to develop a more formal selection procedure.  This kind of selection procedure is detailed in this document...

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This document provides you with a comprehensive sample policy and procedures on volunteers that can be adapted to your own situation. ...

This document contains sample questionnaire for reviewing current practice in engaging and supporting volunteers in your organisation.  ...

This document is a sample questionnaire for reviewing current practice in engaging and supporting volunteers in your organisation.  ...